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If, in exceptional cases, an item does not meet our high quality standards, you can return it within 14 days without giving any reason. Send us the item including the completed complaint form and the details of your payment system.

You can send us the complaint form by e-mail or enclose it in your package.

Please note: The return shipping costs are to be paid by the buyer.

Are you interested in Bioplasmar's sustainable solutions?

Contact our Bioplasmar experts!
We look forward to answering your questions.